Tag Archive for: shipping

Shipping Pause from Feb 2 till Feb 18 Due to Chinese New Year 2024

As the Year of the Dragon approaches with the festivities of the Chinese New Year, we at Open Benchtable are joining in the celebration by temporarily halting shipments from February 2nd to February 18th, 2024.

chinese new year 2024

This brief pause is our way of honoring this culturally significant time and allowing our team to partake in the joyous traditions and reunions that mark this auspicious occasion.

During this period, our customer support remains unwavering. Our dedicated team will be available to assist you with any inquiries, ensuring that you receive the same high-quality service you’ve come to expect from Open Benchtable.

We appreciate your understanding and look forward to resuming normal shipping operations on February 19th. Wishing you a joyous and prosperous Chinese New Year!

The Open Benchtable Team

Shipping Delays Due to Mid-Autumn Festival 2023

With this blog post we would like to inform you that due to the Mid-Autumn Festival, we will be halting all shipments from our Chinese warehouses starting September 29 until October 5.

What is the Chinese Mid-Autumn Festival?
The Chinese Mid-Autumn Festival, also known as the Moon Festival, is a cherished cultural holiday celebrated by millions of people in China and across the world. It traditionally falls on the 15th day of the 8th lunar month, which this year falls on September 29. Families come together to celebrate, enjoy mooncakes, and appreciate the beauty of the full moon. It’s a time for reflection, reunion, and sharing with loved ones.

Impact on Shipping Services
As this festival is a significant cultural event, it leads to temporary disruptions in various services, including shipping. Many of our suppliers, warehouses, and shipping partners in China will be observing this holiday, and this may affect the processing and delivery of orders during this period.

What to Expect

  • Delays: Please be prepared for potential delays in order processing and shipment. Orders placed around the Mid-Autumn Festival period may experience slightly longer processing times than usual.
  • Customer Support: Our customer support team will remain available to assist you with any inquiries or concerns you may have. Feel free to reach out to us, and we will do our best to provide you with timely updates on your order status.

If your purchase is time-sensitive, we recommend placing your order as soon as possible to account for the potential delays during the Chinese Mid-Autumn Festival period. We appreciate your patience and understanding as we celebrate this important cultural festival.

The entire XWORKS team wishes you a joyous and memorable Chinese Mid-Autumn Festival filled with warmth and togetherness. If you have any questions or concerns, please do not hesitate to contact our customer support team.

mid-autumn festival

Chinese New Year 2022 from January 15 to January 31

With this blog post we would like to inform you that due to the Chinese New Year 2023, we will be halting all shipments from our Chinese warehouses starting January 15th until January 31st.

The Chinese New Year is a significant holiday in China and is celebrated around the world. During this time, many warehouses and logistics providers will be closed, making it difficult for us to process and ship your orders. We apologize for any inconvenience this may cause and assure you that we will resume shipping as soon as possible.

We understand that this may cause some delays in receiving your orders, and we ask for your patience and understanding during this time. Our customer service team will be available to answer any questions you may have and will keep you updated on the status of your order. We appreciate your support and understanding as we celebrate this important holiday with our employees and their families.

The entire Open Benchtable team wishes you Xīnnián kuàilè (新年快樂) (a happy New Year). May the Year of the Rabbit bring great strength and prosperity to you and your families!

Chinese New Year 2022 from January 20 to February 14

As the Chinese New Year 2022 celebrations are about to get underway, we’d like to inform you about the impact the festivities will have on shipments and order processing.

Our China-based logistic partners will not process orders between January 20 and February 14. The online store and customer support are not affected and will be available throughout the period. Barring any unfortunate circumstances such as a resurgence of the coronavirus, we expect operations to resume gradually after the celebration period. All orders placed during the celebration period will be processed once the logistics team is back in action.

The entire Open Benchtable team wishes you Xīnnián kuàilè (新年快樂) (a happy New Year). May the Year of the Tiger bring great strength and prosperity to you and your families!

The Year of the Tiger will be about making big changes. This will be a year of risk-taking and adventure. We’re finding enthusiasm again, both for ourselves and for others. Everyone is fired up, generosity is at an all-time high and social progress feels possible again.

https://www.purewow.com/wellness/year-of-the-tiger

Mid-Autumn Festival 2020 from Oct 1 to Oct 5 – Shipping Delayed

As the Mid-Autumn Festival (中秋節) 2020 celebrations are about to get underway, we’d like to inform you about the impact the festivities will have on shipments and order processing.

Our China-based partners will not process orders between October 1st and October 5th. The online store, customer support and community forum are not affected. We expected operations to resume gradually after the celebration period. All orders placed during the celebration period will be processed once the logistics team is back in action.

Also, we’d like to inform you that all products are back in stock with sufficient quantity.

The entire Open Benchtable team wishes you Zhōngqiū jié kuàilè (中秋節快樂) (a happy Mid-Autumn Festival) and may you enjoy the many mooncake pastries!

Chinese New Year 2018 – Shipments on hold from February 9 to 26

Via this brief blog post we would like to inform you that shipments will be delayed due to Chinese New Year celebrations.

Between February 9, 2018, and February 26, 2018, our China-based partners will not process any orders. If you are looking to purchase an Open Benchtable before Chinese New Year, we urge you to place your order as soon as possible. Orders placed during the Chinese New Year celebrations will be processed after February 26th.

From the office here in Taipei, Taiwan, we would like to wish you Xīnnián kuàilè (新年快樂) (a happy New Year) on behalf of the entire Open Benchtable team. May the Year of the Dog bring  great fortune and prosperity to you and your family!

Photo by Yasemin K. 

Community Edition is Shipping!

Good news, we are shipping! After a month of waiting (actually more like a month and a half since the orders opened), the first batch of 200 Open Benchtable Community Edition is completely produced.

All the tables went passed quality control and were laser engraved with their unique serial numbers, packed and ready to find a new home.

Now shipping worldwide

All the orders made until now are fully fulfilled and the parcels were sent to the courier for a speedy delivery to their new owners. For the occasion we would like to extend our thanks to all the early adopters and supporters for their trust and patience. We are glad that the production went without hiccups and that we could ship the tables just in time as planned.

Buyers can track their orders through our simplified tracking interface here : https://openbenchtable.aftership.com/ And of course if there are any questions, simply contact us.

Not ordered yet ?

Our stock is limited – so don’t wait too long ;) It can be ordered now for $149 USD (Community Edition – incl. Open Benchtable + traveler sleeve). We are now handling shipping with 72h on business days from reception of payement.