Update 2020-02-21: Shipment resumed couple of days ago. Most packages are on the way. Delivery time might take a few extra days due to limited crew operating at departing facilities.
Update 2020-02-13: Shipments are on-hold until Feb. 19th at best. More information are expected at this date depending on the situation.
Important update: Due to the outbreak of the 2019-nCoV virus in Mainland China, our production and shipping partners informed us that delay will occur in reestablishing business as usual.
As of this update (Feb. 2nd) we do not expect any shipment before February 15th at best. We are monitoring the situation and will be updating this space with new information once shipping will resume.
If you have recently passed an order with us, don’t worry, your orders are secured and it will ship once the situation goes back to normal. Also the virus is not expected to spread on packages.
As the Chinese New Year 2020 celebrations are about to get underway, we’d like to inform you about the impact the festivities will have on shipments and order processing.
Our China-based partners will not process orders between January 15th and February 2nd. The online store, customer support and community forum are not affected. We expected operations to resume gradually after the celebration period. All orders placed during the celebration period will be processed once the logistics team is back in action.
Also, we’d like to inform you that all products are back in stock with sufficient quantity.
The entire Open Benchtable team wishes you Xīnnián kuàilè (新年快樂) (a happy New Year). May the Year of the Rat bring great fortune and prosperity to you and your families!