Shipping Delays Due to Mid-Autumn Festival 2023
With this blog post we would like to inform you that due to the Mid-Autumn Festival, we will be halting all shipments from our Chinese warehouses starting September 29 until October 5.
What is the Chinese Mid-Autumn Festival?
The Chinese Mid-Autumn Festival, also known as the Moon Festival, is a cherished cultural holiday celebrated by millions of people in China and across the world. It traditionally falls on the 15th day of the 8th lunar month, which this year falls on September 29. Families come together to celebrate, enjoy mooncakes, and appreciate the beauty of the full moon. It’s a time for reflection, reunion, and sharing with loved ones.
Impact on Shipping Services
As this festival is a significant cultural event, it leads to temporary disruptions in various services, including shipping. Many of our suppliers, warehouses, and shipping partners in China will be observing this holiday, and this may affect the processing and delivery of orders during this period.
What to Expect
- Delays: Please be prepared for potential delays in order processing and shipment. Orders placed around the Mid-Autumn Festival period may experience slightly longer processing times than usual.
- Customer Support: Our customer support team will remain available to assist you with any inquiries or concerns you may have. Feel free to reach out to us, and we will do our best to provide you with timely updates on your order status.
If your purchase is time-sensitive, we recommend placing your order as soon as possible to account for the potential delays during the Chinese Mid-Autumn Festival period. We appreciate your patience and understanding as we celebrate this important cultural festival.
The entire XWORKS team wishes you a joyous and memorable Chinese Mid-Autumn Festival filled with warmth and togetherness. If you have any questions or concerns, please do not hesitate to contact our customer support team.
